tag:blogger.com,1999:blog-930992102145164493.post6616088633516864681..comments2012-01-13T20:10:19.184ZBTcomplainerhttp://www.blogger.com/profile/02858014100477702491noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-930992102145164493.post-14129792355172369982012-01-13T13:21:22.526Z2012-01-13T13:21:22.526ZPut an order in for a line on the 5th of September 2011, it is not the 13th jan 2012, and still nothing, they assured me last night that this will all be working, again nothing has happened, when I called them today they said that they are going to look into it. The worst company I have ever dealt with, I am beyond shocked! I need this service for my studies, otherwise i would of given up a long time ago.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-930992102145164493.post-39406463127438151432012-01-12T20:44:00.963Z2012-01-12T20:44:00.963ZSame sort of problem re moving house. Mistake after mistake made by BT. Each individual very polite but the account gets more and more muddled and nothing gets resolved. I keep being told 'its the system' thats at fault. How is it that a big company like this can't devise a better system? You are left just not knowing where to turn. Making a complaint seems a waste of time and no-one ever rings back. Would definitely not recommend!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-930992102145164493.post-57460755618327779942012-01-04T21:01:21.190Z2012-01-04T21:01:21.190ZYe I am having a nightmare at the moment! We were dreading our home move in September 2011 as the last BT homemove was such a shambles that we were credited 50 pounds by BT plus all charges refunded (generous for BT!) It's 4th Jan 2012 and we still don't have full service. Our line came on about 6 days ago and the TV partially yesterday. Too much negligence, lies and phone calls to discuss on this forum. Anyone any ideas or info on potential compensation?colinnoreply@blogger.comtag:blogger.com,1999:blog-930992102145164493.post-32417606493088701842011-12-30T10:25:48.321Z2011-12-30T10:25:48.321ZOh my goodness, this is exactly what is happening to me. They are driving me up the wall. I have lost count of the times I have been told that someone will phone me back and then doesn't. I have lost track of the number of times I have been told it has all been sorted out and it hasn't. I don't know which way to turn. This has been going on since September. I live in an isolated place and daren't risk being cut off. What do I do?Dorishttp://www.blogger.com/profile/12805015734382921269noreply@blogger.comtag:blogger.com,1999:blog-930992102145164493.post-9341459240472551972011-12-19T14:57:55.646Z2011-12-19T14:57:55.646ZIs bt openreach is the worst company in the world? i have been trying to get a line for telephone and broadband fitted since August 2011 and it is now December 2011. The whole organisation is a complete joke. Whatever you do do not use this company! I am still waiting having had two engineers and a surveyor visit what is an easy installation. This was followed by four no shows whilst i waited inside the house. They simply say oh we rang you and there was no answer, they do not come to the house. But we do not have a phone! Complete disaster with hopless staff, avoid if you possibly can. Our next appointment is set for 11th January 2012!!!Anonymousnoreply@blogger.com