BT Contact Details
We often get asked what is the BT complaint telephone number other than 150 or 151? So we went about exploring various forums to give you a list of BT contact numbers and BT complaints addresses. Below we’ve included useful BT…
Unfair BT Cancellation Charges
BT complaint we received today about a customer problem with unfair BT cancellation charges.. Dear Sir, Madam, I’ve just been told I have to pay £77 to cancel my BT contract. I’ve just moved to a new area due to…
BT OpenReach Complaint
This BT Openreach complaint was received today and highlights British Telecom’s lack of accountability for problems within the context of BT Retail and BT OpenReach. Dear Sir, I placed an order for a home move of my account I had…
BT Complaint – Best Contacts To Get Your BT Complaint Resolved
One of the most frequently asked questions on this BT complaint forum is customers asking for a BT complaint contact number or address other than the contacts that BT provide using 150 or 151 numbers. We’ve read past BT complaints…
Endless struggle with BT
Our BT Broadband was suppose to be activated on the 10th of October 2016. Withou out explaining BT changed the date to the 20th. When the 20th came the Smart Hub had a flashing purple light, meaning that the broadband…
The CEO of BT wants to hear your complaints
Great news! The CEO of BT, Gavin Patterson, says he personally wants to hear your complaints. And there’s anecdotal evidence that you’ll get a faster, more satisfactory result if you go straight to the top when you want something fixed….
Tips on how to complain to BT
The best way to get to the high level BT complaints department is to either write directly to the chairman or a member of the board. Or write to the address on the bill. Here is a list of useful…
New Property BT Complaint – No Phone or Broadband
Contacted BT in November 2017 regarding a new house asked them to be our provider! They did a survey, all good and this will be straight forward. They told us contact them 6 weeks before the house is finished and…
Why has it taken BT & Openreach 7 weeks to provide broadband?
I have eventually managed to get online it has been so stressful and I can’t believe that from my initial order 5th December 2018 to me getting online with BT 22nd January 2019 took your company 49 days ….. 7…
BT Customerstreet Complaint – Be Careful!
Has anyone been approached by a company called BT Customerstreet? I have had many complaints (see below comments) that I would like to share. If you have dealt with them or have any comments, please comment? Dear Sir/Madam I have…
Ofcom: BT most complained about UK pay TV provider in Q2
BT received the highest number of complaints among the UK’s pay TV operators in the second quarter of this year, according to Ofcom stats. The UK broadcast regulator said that the main driver of BT’s complaints related to faults, service and provision…
BT price hike alert! up to £36 more a year from January 2018
Millions of BT customers will be hit with higher bills of up to £36 a year when it increases is prices for the third time in 18 months! Prices will rise from January 7th 2018 and will affect those with BT…
BT tops complaints league for broadband and pay-TV users
BT was the most complained about broadband provider in the first three months of 2017 as customers took the company to task over faults and service issues. Telecoms regulator Ofcom, which publishes complaints data every three months, also found BT to…
BT tops Ofcom list of broadband complaints. Sky broadband winning
Ofcom this week published a list of the most complained about broadband providers and BT is featured a lot after receiving 33 complaints per 100,000 customers between October and December 2016. Plusnet (also owned by BT) is 2nd most broadband complaints on…
Telephone service
Submitted by Richard in November 2016 My telephone line has been dead since November 21st. Despite repeated assurances on-line, nothing has been done.
BT sport
Submitted by Dave in November 2016 No BT sport continuos since August 2016. 2 wall,adaptors sent One new hub sent. One remote hand set set. Two. Separate engineers sent. Loads of cables as welll. Lot of the work I was…