Are you at your wits end with BT?
Don’t worry, you’re not alone.
Like you, we got to the point of despair dealing with BT. We were powerless, frustrated and at the end of our tether – with nowhere else to go and certainly no sign of help from BT, we built this website. A place where frustrated BT customers could come and vent their anger, frustration and rage.
So welcome, you are now amongst friends who understand what you are going through.
Submit your complaint here. Make sure you let out all your frustration, don’t hold back, tell us your full BT story in all it’s frustrating detail.
After we promise you will feel a little better, you might get some support via the comments form from other frustrated BT customers and you never know, BT themselves might even place a comment.
Are you looking for a better deal?
We used to be frustrated BT customers like you.
After years of frustration and bad service we changed providers, and neither of us have ever looked back.
If you’re fed up with BT, and thinking about changing providers, then make sure you check out our independant review of the current ‘Recommended Providers’ in the UK including their all important customer service ratings.
Our 2017 Recommended Provider is: SKY
Current Offer: Save £120 with totally unlimited Sky Broadband Unlimited, offering UK average download speeds of 9Mb for £18.99 a month for 12 months when you join without Sky TV. Line rental and Sky Talk included.View £18.99 Sky Offer
Latest BT Complaints
BT tops complaints league for broadband and pay-TV users29th June 2017BT was the most complained about broadband provider in the first three months of 2017 as customers took the company to task over faults and service issues. Telecoms regulator Ofcom, which publishes complaints data every three months, also found BT to ... Read More
BT tops Ofcom list of broadband complaints. Sky broadband winning30th March 2017Ofcom this week published a list of the most complained about broadband providers and BT is featured a lot after receiving 33 complaints per 100,000 customers between October and December 2016. Plusnet (also owned by BT) is 2nd most broadband complaints on ... Read More
Telephone service1st March 2017Submitted by Richard in November 2016 My telephone line has been dead since November 21st. Despite repeated assurances on-line, nothing has been done.