BT in the News

BT complaint over new broadband box danger

BT were in the news again this week after a resident complained that BT are putting public safety at risk after the installation of several superfast broadband boxes in Spalding. Rodney Marks said BT was lacking in “common sense” over the…

Huge BT Broadband failure across much of UK

Huge BT Broadband failure across much of UK

A power failure at a major exchange in Birmingham has seen huge numbers of BT Broadband customers across the UK cut off. The company said those affected numbered into the hundreds of thousands – about 5% of its total customers….

Pensioner quoted £150,000 for BT broadband!!!

Pensioner quoted £150,000 for BT broadband!!!

A pensioner who wants to switch to broadband was quoted £150,000 by BT. Silver surfer Beverley McCartney, 71, hoped to get a high-speed connection to view her favourite websites. But she thought again when BT said it would cost her…

BT to offer 24mb broadband to 50% of UK Homes

BT to offer 24mb broadband to 50% of UK Homes

A February 2010 update on BT’s broadband services and what is planned for the future. Lets hope BT can fix and improve existing problems with customer services and all other related BT complaints that can be found on this website….

O2 is now biggest telecoms provider

O2 is now biggest telecoms provider

O2 has overtaken BT to become the UK’s biggest telecoms provider. The mobile operator currently provides customers with 21 million mobile phone connections whereas BT has fallen behind with 19.4 million landlines. O2 was originally owned by BT under the…

BT on Twitter – A new way to complain!

BT on Twitter – A new way to complain!

BT now have a Twitter account so you can try their with your complaints as well as this website and our BT complaints Twitter account. The probability of having your complaint successfully dealt with is astronomically higher through Twitter than…

BT unhappy about Virgin Media 50mb Broadband Speeds

BT unhappy about Virgin Media 50mb Broadband Speeds

Virgin Media’s advertising campaign for its 50Mb broadband has been okayed by the ASA after rival broadband operator BT logged an official complaint. Boasting “the fastest broadband in the UK”, the campaign has comprised of press ads, posters and Samuel…