Abysmal Broadband Support

This is a BT broadband support complaint. Dear Sir I cannot even get a stable ADSL broadband as it’s without someone in BT corrupting it and then causing me several days of almost non-existent availability. Never mind incompetent staff (based …

Rural Area Broadband Speed

We often receive complaints about broadband speeds and this latest BT complaint about rural area broadband speed is yet another to add to the long list. Dear BT Complaints I have only had broadband since October 2010 and even before …

Broadband Speed Complaint

Dear BTComplaint.com I signed up to BT from TalkTalk on May 18th on the premise that I was going to get broadband speeds between 4.5mbps and 6.5mbps. The reality is a rapidly diminishing 2.9mbps down to 1.3mbps last time I …

Customer demands national public enquiry into BT

Here’s a BT complaint sent in today from a customer who strongly feels that trading standards and other bodies should run a national public enquiry into BT’s service. Please leave your comments below after you’ve read the below post if …

Broadband Speed Confusion

Yet another complaint about broadband speed sent in to us to share with other customers. Dear BT, Recently my broadband speed crashed from about 10mb to…maybe 300 kbps, at best, though strangely, my upload speed, though slow, remained about twice …

Broadband speed so slow!

This BT complaint was sent in today complaining about  slow broadband speed which is a common complaint received here at BTcomplaint.com Dear BTcomplaint.com  I live in a small village in the North East of Scotland, recently I changed back to …

Slow BT Broadband in Thames Valley

An unhappy BT customer has sent in this complaint about poor broadband speed in the Thames valley area. Dear BTcomplaint.com Despite living in the heart of the Thames valley, I have for many years endured a slow broadband connection due …