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Comments welcome below.
My name is Andy Elvin and I live in Carlton Colville just outside Lowestoft Suffolk.
Briefly my compliant is that I cannot even after 6 years of asking find out a date when the local exchange will be upgraded to allow a decent broadband service. Currently I receive 0.6 meg on a very good day.
Worst of all if the several thousand of us lived a mile up the road we could receive at least 7 megs. Today I have been on the phone to BT again for nearly an hour through god knows how many different BT departments who all know nothing. Worst of all is the fact that when I did ask to be transferred to a BT customer service complaints department I was cut off.
I would not mind if I lived in the outback of nowhere but there are literally thousands of properties here. HELP! At least a date would be something to hang our hats on!