Submitted by Kelly in November 2016

My 2 week old bt remote suddenly stopped working due to no fault of mine. Because my account was in arreas but still active may I add they would not replace it. For 3 months I have been using my TV with no remote therefore not been able to use all my services but bt r still charging me for my TV.

All the agent on the phone said you should pay your bills on time and it would not happen. Rude bt.

Written By
More from admin

BT Complaints Procedure

Having read the BT complaints procedure we now know why BT staff...
Read More

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.