6 Steps to getting your BT Complaint resolved

Getting your BT complaints resolved is often a frustrating process so we’ve made it simple with these 6 steps to follow.

Follow these 6 steps…


  1. Call Customer Services on 0800 800 150 or 01793 596 931 or BT Live Chat
  2. Email Gavin Patterson (CEO) on gavin.e.patterson@bt.com
  3. Email Warren Buckly (Head of Customer Services) on warren.buckley@bt.com
  4. Tweet BT UK
  5. Tweet BT Customer Care
  6. Alternatively, try contacting BT via their Facebook page at facebook.com/btuk


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