29 May 2009

Save money from online purchases with Cashback

I found a great cashback website where I got £100 cashback and wanted to share this with all UK consumers (sorry for those outside UK, only available here).

I'm always on the look out for cool bargains and first heard about topcashback.co.uk from a friend when looking for a cheap car insurance quote online. I reseached a little to find the best deal using comparison sites like confused.com like you do. I finally decided to open an account in TopCashBack because I found great reviews about the site and you can save loads of money whichof course is cool. The website is easy to use and basically you get cashback for shopping online! I literally got £100 back on a car insurance renewal.


Online Cashback


I now always use this cool website when I'm online shopping or even applying for a current account for example. Just by opening an account through this site I got £50 caashback. The site also has very helpful customer services. Join Top Cashback today and you won't regret it.


Screenshot of topcashback website

You can use the topcashback website to buy the following :
  • Credit card application
  • Current account application
  • Saving account application
  • Insurance
  • Energy switch
  • Phone switch
  • Broadband switch
  • and so many others.
Since the success of this website, so many cashback websites emerged but I have researched others and topcashback is still the best as it offers the biggest cashback and the most complete retailers. It does not charge you annual fee either (unlike some other cashback sites).

Tips on using website
  • Remember if you go through cashback site do not forget clear your cookies (you can find on tools –> internet options –> delete ) first otherwise you not got your money from them.
  • If use this cashback becareful do not use on the night after 6 pm because this site sometime can not track your transaction.
  • If you have a time just doing clicking everyday for 5 minutes you can get FREE some money from them.
  • Took up to 3 months to get your money from your transaction, after that you can transfer your money on your bank account or paypal even you send a penny.
  • They have promo too, the more you use this site so the more you got cashback from them up to 110%.


28 May 2009

BT Bill Complaint

Here is the latest BT complaint we have received regarding incorrect BT bills or not receiving bills.

Dear Sir,

I have not received a paper telephone bill for past 4 quarters since May 2008. Each quarter my telephone is cut off because I have "not paid the bill" - difficult when I have not been sent a bill. Eventually using mobile phone I am able to contact Indian call centre to pay via credit card.

In February 2009 BT admitted over the phone they were sending my bill to an another customer and different adress 100 miles away. I was asked to sign up to e-billing - this doesnt work because BT insist that the email address on their records is correct - its someone else's email adress - NOT MINE.

Spoken to several people in Indian call centre who say my address is correct, but still not sending me a bill through the post or via email to me.

Have written formal complaint to address on the back of May 2008 bill, but BT have never responded to my letter. I am now distaught, causing me great problems and I cant get to speak to anyone who is able to sort out the problem that I have. I have no idea where to turn to next, even OffCom website doesnt offer me advice on my problem or where to get help.

Please help?

26 May 2009

BT higher charges could push up broadband bills

It has been revealed that BT has been given permission to increase its broadband network charges by Ofcom, and this could mean higher broadband bills for consumers in the near future.

In a recent report the UK’s communications regulator Ofcom revealed that it was giving communications giant BT permission to increase its charges for companies that use the telecoms giant’s broadband network. This comes after the Open Reach division of BT was told by Ofcom that it should be allowed to make a ‘fair return’ on its future communications activities, including the set up of the national fibre optic network to allow superfast broadband access.

According to the report unbundled line costs are set to rise from £81.69 to £86.40, which is causing concern for many broadband providers that use the network and will see their charges soar. Of course, the other worrying thing is that in order to cope with these rising costs providers will have to pass on the steep rises to consumers, which means that customers could soon start seeing their broadband bills rise if they are with a provider that uses the BT network.

Industry officials are predicting that users are unlikely to be affected right away, but that in the medium to long term many will see the cost of their broadband service increase, which will further impact upon the finances of the many households that are already struggling to make ends meet in the current difficult financial climate.

Virgin Media is the other communications giant that operates its own broadband network, and it is claimed that the company is in talks with other providers about leasing capacity on its network. The future price increases could see many consumers decide to switch to Virgin if it works out significantly cheaper.

24 May 2009

BT phone bill hell for disabled OAP

A disabled grandad was threatened with court and bailiffs over a £38 phone bill... that he paid last year. Telecoms giant British Telecom harassed Brian Stratford for months with letters and calls about the bill.

Brian, 62, who is registered disabled with a bad back and arthritis in both hips, is so frightened by the threats he is now considering paying again just to get BT to leave him alone.

Brian and wife Linda, 61, from Bala, North Wales, started getting hassle from BT when they ended their contract in 2008. BT sent them a bill of £38.33 which they paid - then in January they got another bill for £27.44 and at the same time were told BT owed THEM £10.89.

But a month later Brian got a letter from a debt collection agency demanding £111.53 and two months later a letter threatening a "doorstep call" from debt collectors. Brian said: "I don't know how they can treat people like this."

Yesterday BT said: "He does not owe us any money. He will not get any more letters from BT or debt agencies and we regret any distress caused."

Sourced from Mirror Newspaper [Link]

14 May 2009

BT to cut 10% of workforce as it announces £1.28bn loss

BT to cut 10% of workforce as it announces £1.28bn loss

  • BT axing 15,000 jobs this year, on top of the 15,000 already lost
  • £1.28bn loss for the last three months pushes firm into a £134m annual loss
  • Performance of BT Global Services 'unacceptable'
BT is axing 15,000 jobs over the coming year, roughly 10% of its workforce, as it tries to save costs after announcing a dramatic plunge into the red and warning that revenues will drop this year.

Unveiling a £1.28bn loss for the last three months, which has pushed it into a £134m annual loss, the company also cut its dividend to shareholders and admitted that the global economic downturn has knocked a huge hole in its £29bn pension fund, the largest private sector pension scheme in the UK.

To fill the hole in the scheme, which has 360,000 members, BT will increase its annual payments to £525m over the next three years, from the current level of £280m.

The increased pension contributions, coupled with the dreadful performance of the company's IT business, the value of which BT slashed by a further £1.3bn in the fourth quarter, have pushed BT into a cash squeeze.

The company said it wants to cut operating costs and capital expenditure by more than £1bn this year. As it looks to cut costs, BT has already axed 15,000 jobs over the past year – a third more than had originally been expected – and the company said today that it expects to lose a similar number this year.

Andy Kerr, deputy general secretary of the Communication Workers Union (CWU), said: "15,000 is a very challenging level of job losses, especially on the back of last year's reductions.

"We expect the majority of job losses to be third party – contractors and agency staff – as they were last year with many jobs being lost outside of the UK. However, this is a serious day for staff at BT.

"We're working closely with the company to ensure any losses are voluntary and we're looking at new ways of finding new work and retaining permanent employees, including secondment agreements."

BT, which earlier this year introduced a pay freeze for all staff, is also slashing its dividend to shareholders to conserve cash. The company announced a final dividend of 1.1p, which makes the full-year payout to shareholders 6.5p this year, compared with 15.8p last year.

This will save the company upwards of £700m but is bad news for its army of 1.2 million shareholders.

'Unacceptable performance'


"Three out of four of BT's lines of business have performed well in spite of fierce competition and the global economic downturn," said chief executive Ian Livingston. "However, this achievement has been overshadowed by the unacceptable performance of BT Global Services and the resulting charges we have taken."

BT Global Services made an operating loss of £198m in the year to end March, on revenues of £2.36bn. The wildly over-optimistic profit projections made by the business in the past have already caused two profit warnings over the past few months and BT has been forced top slash the value of the unit. BT took a £1.3bn writedown in the last quarter of the year, the vast majority of which is related to problems with two of Global Services' contracts – including its part in the upgrade of the NHS IT systems. Having already wiped millions off the value of the business earlier in the year, BT's total writedown for last year was £1.6bn, which plunged the company into an overall loss for the year of £134m.

Total annual revenue was up 1% at £5.47bn in the last quarter of the year, leaving full-year revenues at £21.4bn, up 3%. The company warned, however, that it expects revenue to decline by 4% to 5% this year at least in part because of the problems at Global Services.

The company also gave more details of the position of its pension scheme. It was showing a deficit of £4bn at the end of March, compared with a surplus of £2.8bn last year. At the end of March the market value of the assets in the scheme was £29.3bn, down from £37.3bn last year, while its liabilities were £33.1bn, down from £34.4bn.

BT is still calculating the triennial valuation of the pension fund – which provides a much clearer picture of its true position – and said the Pensions Regulator has indicated it wishes to discuss with the scheme's trustee and BT "the underlying assumptions and basis of the valuation" .

Sourced from the Guardian Newspaper [Link]

6 May 2009

BT Security and Investigations

Today it became apparent just how important protecting consumers is to British Telecom (BT). BT has a specialist department called 'BT Security and Investigations' which deals with corruption, bribery and security breaches within the entire group.

It is a small group that is vastly under staffed and with a work load to last a life time. Logic would dictate that during a recession it is more likely that people are more susceptible to being corrupted or bribed.

So what is BT's response to this threat?

Make members of this already under staffed department redundant - that is the level of service you can expect. This demonstrates that any bull fed to you is purely lip service.

Anyone reading this should make their views know to the chairman's office as they are the only people who can stop this!

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