BT Customer Services Complaints Help Advice & Support

Want to complaint about BT? Help build a list of BT complaints which will be sent to the necessary organisation to investigate along with BT Customer Services.

BT Complaints Help

My 4 month BT nightmare began in June 2007. We just moved into a new house in Cornwall and simply wanted the new phone line set up and activated. Simple? No. In no way was this simple.

This is the place for anyone who has BT complaints and had to deal with awful BT Customer Service.

Send your BT Complaint and I will collate all complaints into a report and send off for a response and hopefully actions to the relevant authorities along with BT Customer Service.

18 March 2008

Change ISP's from BT to Tiscali

BT Complaint: I asked BT for the code I need so I can change ISP's from BT to Tiscali. First they told me that it would cost £270 to leave BT before the end of my contract. I asked for the code anyway, but its been over a month now and I still haven't received it. I heard that legally they have to give it to you within 5 working days. I would like to take them to court but I don't have the time, money or the know how. By Tom Brown

BT Complaint: I have written some BT complaint advice which should help you. If anyone has experienced this problem with BT then please comment to help Tom.

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