BT Customer Services Complaints Help Advice & Support

Want to complaint about BT? Help build a list of BT complaints which will be sent to the necessary organisation to investigate along with BT Customer Services.

BT Complaints Help

My 4 month BT nightmare began in June 2007. We just moved into a new house in Cornwall and simply wanted the new phone line set up and activated. Simple? No. In no way was this simple.

This is the place for anyone who has BT complaints and had to deal with awful BT Customer Service.

Send your BT Complaint and I will collate all complaints into a report and send off for a response and hopefully actions to the relevant authorities along with BT Customer Service.

28 March 2008

Funny BT Customer Service Video

For all those of you who have been put on hold for hours by BT Customer Service, you are not alone! This video beautifully sums up our feelings towards BT Customer Service:



BT Customer Service representatives, if you watch this, this is genuinly what is happening now, and has been happening for the past few years. Please can something be done!

3 comments:

richovski said...

Duh! Customer Services Representatives are low paid wage-slaves, address your concerns to the chief executives instead, Micheal Rake, Nigel Stagg, Gillian Lewis etc etc

Anonymous said...

Just to let you know, Gillian Lewis is a made up charachter, its company policey to offloads complaints to India - X BT Employee

Anonymous said...

I am pulling my hair out with BT and have been for the past 6 months!!!!!! I HATE them!!!!!! Can anyone please tell me how to get hold of that Nigel Stagg chap??? and if there is anyway in which I can get out of this poxy contract!

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