BT Customer Services Complaints Help Advice & Support

Want to complaint about BT? Help build a list of BT complaints which will be sent to the necessary organisation to investigate along with BT Customer Services.

BT Complaints Help

My 4 month BT nightmare began in June 2007. We just moved into a new house in Cornwall and simply wanted the new phone line set up and activated. Simple? No. In no way was this simple.

This is the place for anyone who has BT complaints and had to deal with awful BT Customer Service.

Send your BT Complaint and I will collate all complaints into a report and send off for a response and hopefully actions to the relevant authorities along with BT Customer Service.

06 February 2008

Funny quote from a previous BT employee

I recently had a BT employee contact me with a funny quote i'd like to share with you all. He who shall not be named actually used to work for BT last year.

He told me that an 'in joke' in his office was that BT stood for "Bull***t and Transfer" hence being tranferred to different people

He basically couldn't put up with it and quit as it was all about the figures. Apparently BT employees have 3 minutes per customer or they would be warned about their statistics.

This explains a lot as I am sure you will all agree!!!

Posted by stonerose at 14:34
bt complaints, bt complaint, complain BT, , , ,

1 comments:

Anonymous said...

Yeah stats rule the call centre world. They breathe down your back if you don't meet them.

July 08, 2008

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