I have been without my phone and broadband for a week now broadband is down to a snails pace. I find it hard to believe that you can’t get an engineer to sort my problem out until Monday 3rd September 2012.
I am in the service industry and all my customers expect same day service for breakdowns.
You phoned me on my mobile 07970xxxxx after I complained the other day and gave me a number to call and said that they would sort it , it was from a call centre in India and they said there was nothing they could do, it’s just not good enough.
I have spoken to many of you’re agents and none of them have come up with any answers ,
I have spent ten to twenty minutes on many calls trying to get through to you, I find you’re service absolutely atrocious , and am very disappointed.