Submitted by Ian in November 2016
BT has tried to take over my phone line, without my consent, THREE times in two months.
No one can tell me who is placing these orders and I am very frustrated that this keeps on happening and that I have to keep on cancelling the takeover.
PLEASE STOP trying to take over my phone line.
I will be seeking to escalate this with BT as despite making a note on my dormant account to NOT take over my line, BT keep on doing so!