My phone hasn’t worked since the end of August. When I finally get an engineer to turn up he isn’t qualified, then I am told by yet another engineer that I need my garden dug and a new cable fitted in 2 to 3 days. Four weeks later and many phone calls and missed appointments I have an engineer come who knows nothing about it. So I am still waiting. I really sick of the lies, being fixed at the exchange being the favourite when they don’t turn up.