Poor communication

Submitted by Paul in November 2016 I am very dissatisfied with the customer service and poor communication which I am receiving from BT. I was with my old providers Sky and they were not performing how I expected them to…

Crackle on line

Submitted by Alan in November 2016 I am a BT customer and have been since 1974. I have only ever had BT and never tried Talk Talk, Sky or other packages. I have unlimited calls, BT Vision and BT Infinity…

BT in general

Submitted by Josh in November 2016 Three months I have been with BT and I haven’t paid them a single penny, an engineer was supposed to come out and set everything up outside the house to do with the line,…