Engineer no show

Submitted by John in November 2016 I had an engineer booked to come to my house on Saturday 19/11/2016 between 13/00 and 18/00 as I am having problems with my home broadband ,the engineer did not turn up and did…

Broadband

Submitted by Maria in November 2016 Coursing crashing sloooooooooooooow it does everything it shouldn’t do and hardly anything it’s supposed to do 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡💰💰💰💰💰💰💰💰💰💰💰💰 and we pay extra for this.

BT Sport

Submitted by Brenda in November 2016 Yet again I am unable to log in to BT Sport because of failed user name and/or password. I rest them yet again and,despite the fact that you say they have been successfully reset…

Appalling service

I had distressing experience over trying to find the provider of a premium rate number. BT refused to help. Eventually, ******@bt.com apologised and I was given a goodwill gesture of¬£4.94. Last week I had a family emergency in France but…