Submitted by Karen in November 2016
Where do I start: have a direct debit in place for unlimited broadband and evening and weekend calla(never use landline everyone has a mobile) we only have it for the internet.
I don’t want BT sport free or definitely don’t watch it so don’t want to pay for it.bills keep jumping up between £10 and £32 a month when I get in touch with a uk call handler it gets sorted and money credited back along with an apology.
But how often do you get a uk handler ?????so far twice out of 60 calls I just hang up as soon as I here the accent as it makes my blood boil and frustrates me.they don’t understand and seem to think I am the daft one.have cancelled not BT services and went to sky (seems to be all uk handlers) problem being if I want to keep my email address it is £5 a month so still tied to by still getting ripped offfffffffff and so angry