Submitted by Tejendra in October 2016
I took contract on 23 of May with BT as per below.
Spring Summer Discount £24.00
Telephone Line £15.90
My total monthly charges should be £31.90
They have been charging me £79.40 every month i had a quite few time talk with them they given me credit twice but as i had contract copy.
When i called last time one of customer service guy told me that she will issue new contract with £31.90 with discount. i waited for new bill, i received new invoice today and BT charged me £95.90 for the one month.
Getting frustrated with BT I have spent lot of hours over the phone to resolve this issue. Haven’t got solution.
I do have written contract form BT it clearly says you will be charged £31.90 per month and any usage.
If any one can help me with this issue will be appreciated.