Moving House

BT Customer Services are a disgrace!

BT Customer Services are a disgrace!

Dear BT Complaints, where do I begin? Every time I move house I get problems after problems about something that should be routine for BT Customer Services to sort. Thankfully I detailed every conversation between BT and myself…some dates may…

Complaint to BT – Moving House – No Broadband!

Complaint to BT – Moving House – No Broadband!

Yet another broadband BT customer services complaint about problems moving house. Why can’t BT do the simple things right! Dear BTcomplaint.com Last month we telephoned BT to let them know we would be moving house on the 21st December 2011….

Getting reconnected – BT problem after problem

Getting reconnected – BT problem after problem

Moving house and being reconnected to phone and broadband should be easy enough for BT to sort as it’s their business. This following complaint shows this is far from reality. Hello there I’m emailing regarding my terrible customer service i’ve…

No BT Broadband

No BT Broadband

Dear BT Complaints I moved house recently and had email from BT saying broadband and new telephone number would be installed today. No engineer turned up so rang BT and got through to UK who informed me there had been…

A catalogue of BT customer service incompetence

A catalogue of BT customer service incompetence

I’m writing to complain and express my disappointment with the level of service and customer support offered from BT and its employees. On 07/07/2011 I moved home. I rang BT and arranged a home move which was all straight forward….

Moving House with BT

Moving House with BT

This BT complaint was sent in regarding the problems with moving house and phoneline setup. Dear btcomplaint.com I’m having problems with home moving with BT. I’m on a contract for a year due to finish in Feb 2012. I am…

Broadband Nightmare!

Broadband Nightmare!

A BT complaint about a customer who moved home and one of the priorities was to get phone line and broadband sorted and the problems they experienced. Dear BT Complaints I’ve recently moved home and one of the priorities was…

BT Movers Department complaint

BT Movers Department complaint

Yet another moving house complaint when dealing with phone and broadband BT movers department. Dear BTcomplaint.com This saga begins Thursday 15th April I spoke to the home movers department at around 9am requesting that my telephone be disconnected at the…