Broadband and billing issue

Submitted by Stephyn in October 2016 I moved into a flat in March 2016 and signed up to BT Unlimited broadband with line rental and no calling plan. After a few weeks i noticed that my broadband kept dropping out. I reported …

Charged more

Submitted by Tejendra in October 2016 I took contract on 23 of May with BT as per below. Broadband                                  £40.00 Spring Summer Discount        £24.00 …

Cancelation fee

Posted by Jaqueline in October 2016 I  have just changed  from bt to sky because it’s a lot cheaper. And I looked at my bank details today and found that bt had took 363.00 pounds I rang bt up they …

Incorrect bill

Submited by Mark, October 2016 I am so so furious !!! Firstly after months and months my bill has moved from £67.00 to £101.50 in August, I  notice this until end of September when I phoned after eventually getting through, …

Complaint about missing payment

Good morning, I need to put in a complaint about missing payment stated further below as I a worn out by the constant reminders and threat to take this further from BT, for payment that has already been made on …

Incorrect broadband bill for 4 months

Dear btcomplaint.com I am writing to complain about your billing department – I am now totally fed up with BT and your inefficient billing systems. My problems began in April 2012 with I moved house (11 April 12) to an …

BT Billing Complaint – Unfair Charges

We often receive BT complaints about incorrect billing and unfair charges and this is the latest complaint from an unhappy customer which we wish to share with you here on btcomplaint.com Dear Sir, I am writing to complain about charges …

Unlimited Broadband Incorrect Bill

This complaint was emailed to us today and complains about incorrect billing which is something we’re only too familiar with – it’s probably the most emailed complaint we receive when it comes to BT’s telephone and broadband services. Dear BT …

10 years of needless payments for 2 phonelines

Dear BT Complaints We’ve been with BT for over 10 years and have always been happy with the service until this January when we found out that we’ve been provided with a service that was not necessary and have paid …