How to Complain

How to Write a Complaint Letter

How to Write a Complaint Letter

So you feel frustrated, angry about BT and being on hold at a call centre, waiting to register a complaint, or been enraged by the bland non-apology that comes in response to a written grievance and promises the earth but…

How to Complain about telephone services

How to Complain about telephone services

BT send incorrect bills, ignore customer complaints, fail to return calls, send engineers that don’t turn up and leave us on hold on the phone for hours. Hundreds of BT Customers have contacted us here at BT complaints at your…

Tips on how to make your complaint heard

Tips on how to make your complaint heard

Tips and help on how to make your BT complaint heard. Always complain directly to BT first. Then: Once BT feels it has it, it should give you the chance to go to an Ombudsman scheme. This costs you nothing….