complaints

BT Contact Details

We often get asked what is the¬†BT complaint telephone number other than 150 or 151? So we went about exploring various forums to give you a list of BT contact numbers and BT complaints addresses. Below we’ve included useful BT…

Transfer BT from Talk Talk

Transfer BT from Talk Talk

This complaint is from a daughter of an elderly BT customer who decided to move calls from Talk Talk to BT. Here is the saga in full featuring some all to common terrible BT customer service….. Dear Sir My mother…

Angry Sales Call Customer!

We all get annoyed by telephone sales calls, but this guy just completely loses it when a BT customer services sales call comes through to him. Warning: Contains strong language!!!!

BT Internet Complaint

BT Internet Complaint

Another BT complaint received here regarding BT Broadband and their lack of customer service. Dear Sir/Madam My broadband connection failed in the small hours of Sat 2nd Dec. I did all the checks I could and later that morning I…

Petition UK Customer Service

Petition UK Customer Service

The 10 Downing Street website has a UK Customer Service petition – to introduce fines for companies / firms delivering poor customer service in the UK. All those who make a complaint to make about BT Can do this in…

BT Landline Complaint

BT Landline Complaint

Another frustrated and angry BT customer here because they feel they were ripped off. Read the full story below. If you have any advice to give to this customer, please use the comments. Alternatively, send your own BT Complaint in…

BT Customer Service Complaint

Another major BT customer service complaint is found here. Like so many others I have received, it shows BT total lack of customer service skills and helping customers with their problems. Dear Sir,On May 22nd, I rang BT to see…

BT problem after problem

Dear BT Complaint Blog, I have had a problem since March 2008 when I returned to BT. My telephone has interference. BT told me the line was OK. We have since purchased 3 new telephones, all have the same interference,…

A Typical BT Complaint

A Typical BT Complaint

Here is a typical BT customer services complaint we have received to share with other BT Customers. If you have had similar experience then please comment below. This complaint, along with all the others we receive will be put into…

11,000 Visitors to btcomplaints.com

11,000 Visitors to btcomplaints.com

Hello Everyone.Firstly, I want to say a big thank you for everyone who has contributed to the BT complaints site. Secondly, the site has received over 11,000 visitors since October 2007 with many of you leaving a complaint about the…

0870 cost will fall after complaints

0870 cost will fall after complaints

Plans to cut the price of calls to 0870 numbers and to introduce tighter regulations for 0871 lines have been announced after complaints about price clarity. The communications watchdog Ofcom wants calls to 0870 numbers to cost no more than…

BT Complaints Pirate FM

BT Complaints Pirate FM

Hello everyone, this is the web master of this blog. This morning I heard a the debate on my local radio station Pirate FM in Cornwall. I moved to Ponsanooth in Cornwall last year and tried to get BT to…

BT named worst home phone provider

BT has been voted the worst telephony provider for the first time ever in a poll to gauge customer satisfaction. In a survey conducted by uSwitch.com, BT – the largest home phone company in the UK – finished last in…

Pensioner Woman sues BT for extra charges

28 March 2008, A woman is suing BT after she was charged extra for paying her bill in cash. Solicitor Ros Fernihough, 62, has been a BT customer since 1964 and pays her bill over the counter in her local…