Transfer BT from Talk Talk

This complaint is from a daughter of an elderly BT customer who decided to move calls from Talk Talk to BT. Here is the saga in full featuring some all to common terrible BT customer service….. Dear Sir My mother …

Angry Sales Call Customer!

We all get annoyed by telephone sales calls, but this guy just completely loses it when a BT customer services sales call comes through to him. Warning: Contains strong language!!!!

BT Internet Complaint

Another BT complaint received here regarding BT Broadband and their lack of customer service. Dear Sir/Madam My broadband connection failed in the small hours of Sat 2nd Dec. I did all the checks I could and later that morning I …

Petition UK Customer Service

The 10 Downing Street website has a UK Customer Service petition – to introduce fines for companies / firms delivering poor customer service in the UK. All those who make a complaint to make about BT Can do this in …

BT Landline Complaint

Another frustrated and angry BT customer here because they feel they were ripped off. Read the full story below. If you have any advice to give to this customer, please use the comments. Alternatively, send your own BT Complaint in …

BT Customer Service Complaint

Another major BT customer service complaint is found here. Like so many others I have received, it shows BT total lack of customer service skills and helping customers with their problems. Dear Sir,On May 22nd, I rang BT to see …

BT problem after problem

Dear BT Complaint Blog, I have had a problem since March 2008 when I returned to BT. My telephone has interference. BT told me the line was OK. We have since purchased 3 new telephones, all have the same interference, …

A Typical BT Complaint

Here is a typical BT customer services complaint we have received to share with other BT Customers. If you have had similar experience then please comment below. This complaint, along with all the others we receive will be put into …

11,000 Visitors to btcomplaints.com

Hello Everyone.Firstly, I want to say a big thank you for everyone who has contributed to the BT complaints site. Secondly, the site has received over 11,000 visitors since October 2007 with many of you leaving a complaint about the …