Complaint Tips

BT Contact Details

We often get asked what is the¬†BT complaint telephone number other than 150 or 151? So we went about exploring various forums to give you a list of BT contact numbers and BT complaints addresses. Below we’ve included useful BT…

Tips on how to complain to BT

The best way to get to the high level BT complaints department is to either write directly to the chairman or a member of the board. Or write to the address on the bill. Here is a list of useful…

BT Customer Complaints Code

BT Customer Complaints Code

For BT customers looking for the BT customer complaints code then we have taken this from the BT website so you can easily access it.    This is what BT say:   As hard as we try, we might not…

Cheap Broadband and Phone

Please tell us below which provider you have switched to for cheaper broadband and phone. We all want to pay less for our broadband and phone services and together we can help each other get the best deal. So please…

How to Complain about telephone services

How to Complain about telephone services

BT send incorrect bills, ignore customer complaints, fail to return calls, send engineers that don’t turn up and leave us on hold on the phone for hours. Hundreds of BT Customers have contacted us here at BT complaints at your…

Tips on how to make your complaint heard

Tips on how to make your complaint heard

Tips and help on how to make your BT complaint heard. Always complain directly to BT first. Then: Once BT feels it has it, it should give you the chance to go to an Ombudsman scheme. This costs you nothing….

Transfer BT from Talk Talk

Transfer BT from Talk Talk

This complaint is from a daughter of an elderly BT customer who decided to move calls from Talk Talk to BT. Here is the saga in full featuring some all to common terrible BT customer service….. Dear Sir My mother…

Latest Complaint about BT Customer Service

Latest Complaint about BT Customer Service

I have received hundreds of BT complaints over the past few months that have been sent to me. All reports I will detail in a report and send to Watchdog for investigation. This site also acts as a resource for…

Petition UK Customer Service

Petition UK Customer Service

The 10 Downing Street website has a UK Customer Service petition – to introduce fines for companies / firms delivering poor customer service in the UK. All those who make a complaint to make about BT Can do this in…

Gillian Lewis is made up person

All BT Complainers. I recently had contact with a ex BT employee who informed me that Gillian Lewis is a made up character. He said “Its company policy to offloads complaints to India”

BT Complaint Help page

BT Complaint Help page

I recently did a search for ‘BT Complaints’ on the net and finally found a dedicated BT webpage to help their customers at number 1 position in Google. This is the address: http://bt.custhelp.com I hope their customer service improves as…

Tips for Complaining

For people, particularly those sensitive to certain situations, things to complain about can appear around every corner. From a dirty fork at a restaurant to less than stellar customer service from BT, from late airplane flights to dirty hotel rooms,…

Complaint Tips

Information on how to make a BT Complaint From the outset, I recommend you voice your BT complaint at the earliest opportunity. Unfortunately, they are very difficult to get hold of as many of you have experienced with some users…

Is this the way forward?

If you are still not happy We want to try and deal with any problem without you needing help from others. However, if you are still not happy after following the process explained above, you can refer your complaint to…

BT Complaints Procedure

We (BT) are committed to providing the best service to our customers. However, sometimes things go wrong, and when they do, we want to put them right as quickly as possible. When a customer calls BT, an adviser will try…