BT Openreach

BT OpenReach Complaint

This BT Openreach complaint was received today and highlights British Telecom’s lack of accountability for problems within the context of BT Retail and BT OpenReach. Dear Sir, I placed an order for a home move of my account I had…

BT Infinity setup and OpenReach

BT Infinity setup and OpenReach

This BT complaint regards problems setting up BT Infinity setup and OpenReach. Dear btcomplaint.com When I moved into a new property on the 1st of July I discovered the previous tenants had disconnected the line, so far from the swift…

BT Frustration

BT Frustration

Dear BTcomplaint.com, On 29th March I was scheduled to change my BT service to Talk Talk. I was told that there would be no disruption to my service and as soon as Talk Talk could take over the line I…

Openreach Complaint

Openreach Complaint

This complaint was sent in about BT Openreach and the problems experienced by a customer. Dear BTComplaint.com Last week Wednesday 31st march 2010 at 8am in the morning I had a working telephone and a broadband connection of 6995kbps. I…

Ofcom allows BT to raise rivals’ prices by 11%

Ofcom allows BT to raise rivals’ prices by 11%

More bad news for BT customers coming by the looks of it. BT could charge other telecoms carriers up to 11% more for using its network under long-awaited pricing proposals published this morning by Ofcom, the telecoms watchdog. Ofcom announced…