O2 is now biggest telecoms provider

O2 has overtaken BT to become the UK’s biggest telecoms provider. The mobile operator currently provides customers with 21 million mobile phone connections whereas BT has fallen behind with 19.4 million landlines. O2 was originally owned by BT under the …

BT on Twitter – A new way to complain!

BT now have a Twitter account so you can try their with your complaints as well as this website and our BT complaints Twitter account. The probability of having your complaint successfully dealt with is astronomically higher through Twitter than …

BT unhappy about Virgin Media 50mb Broadband Speeds

Virgin Media’s advertising campaign for its 50Mb broadband has been okayed by the ASA after rival broadband operator BT logged an official complaint. Boasting “the fastest broadband in the UK”, the campaign has comprised of press ads, posters and Samuel …

Mobile users should share broadband tax, says BT

BT has called for the government’s proposed £6-a-year broadband tax to be extended to mobile phone users in a move that could reduce the size of the tax. In his Digital Britain report last month, the communications minister, Lord Carter, …