BT Contact

The CEO of BT wants to hear your complaints

Great news! The CEO of BT, Gavin Patterson, says he personally wants to hear your complaints. And there’s anecdotal evidence that you’ll get a faster, more satisfactory result if you go straight to the top when you want something fixed….

BT Customer Services Phone Number

BT Customer Services Phone Number

So you are having trouble finding out what the BT customer services phone number is? Here are the elusive phone numbers to get hold of BT customer services. Word of warning, you might be on the phone for quite sometime!…

BT Cancellation Fee Outrage

BT Cancellation Fee Outrage

BT cancellation fees are the source of many complaints on this website and this saga just shows the types of problems customers are experiencing with BT. Dear BTComplaint.com I’m writing to explain to you the recent events I have endured…

BT Rude Customer Service Complaint

BT Rude Customer Service Complaint

Dear BT, I’ve received a telephone call from your customer complaints department today in response to the e-mail you kindly forwarded to me. To say that I was surprised would be an understatement! I had the uncomfortable impression that I…

Appalling BT Customer Service

Appalling BT Customer Service

A complaint about BT from a unhappy angry customer about broadband. Dear Sir/Madam Firstly I would like to say how appalled at the level of customer service I have been given. Secondly before I start I would like to say…

Contact BT – Harder said than done!

Contact BT – Harder said than done!

Dear BT Complaints, I’ve had a BT account at my current address for the past fifteen and a half years, with same number throughout. Four weeks ago a BT engineer came to reconnect my telephone, it had been working perfectly…

BT on Twitter – A new way to complain!

BT on Twitter – A new way to complain!

BT now have a Twitter account so you can try their with your complaints as well as this website and our BT complaints Twitter account. The probability of having your complaint successfully dealt with is astronomically higher through Twitter than…