bt complaint

BT rant from a very unhappy customer

BT rant from a very unhappy customer

6 months ago I moved offices. Leaving Virgin Cable Broadband and being left with my only option – BT. Things go wrong – that is life, we accept it, it hurts but we move on as best we can. However BT have made…

We are BT. We are exempt!

We are BT. We are exempt!

After finally getting rid of BT, I thought (hoped) it would be an end of it but no. They continued to call me trying to sell me their services despite the fact that I had opted out and I was…

Incorrect broadband bill for 4 months

Incorrect broadband bill for 4 months

Dear btcomplaint.com I am writing to complain about your billing department – I am now totally fed up with BT and your inefficient billing systems. My problems began in April 2012 with I moved house (11 April 12) to an…

BT Billing Complaint – Unfair Charges

BT Billing Complaint – Unfair Charges

We often receive BT complaints about incorrect billing and unfair charges and this is the latest complaint from an unhappy customer which we wish to share with you here on btcomplaint.com Dear Sir, I am writing to complain about charges…

Broadband and telephone nightmare

Broadband and telephone nightmare

Since moving house in November 2011i’ve had nothing but trouble with the phoneline and broadband connection. I have had complaint after complaint and nothing gets sorted. The so called help line is intensely annoying and I have been promised the earth…

Poor Communication and Customer Service

Poor Communication and Customer Service

Dear BT complaint, I would like to complain about recent problems with my broadband. Firstly I am still waiting for a communication re a refund as my standing order was not cancelled when I switched to BT infinity so I was paying…

BT Local Business Complaint

BT Local Business Complaint

To whom it may concern, It is with distress that I write to you today regards my BT account and the way I feel duped into an uncompetitive long term contract. We had a visit from BT Local Business who…

Lies, Blatent Lies and plain deceit!

Lies, Blatent Lies and plain deceit!

This BT complaint sent in today doesn’t make good reading for BT customer services. Dear Sir I feel compelled to take my experience to every corner of the land. Your customer service rep (name removed for data protection act) should…

BT Yahoo account problems

BT Yahoo account problems

I have a BT Yahoo account that works without any problems when I sign directly on to it on the web. However, for the past ten weeks when I have tried to log on through my Mac iBook G4 the…

Abysmal Broadband Support

Abysmal Broadband Support

This is a BT broadband support complaint. Dear Sir I cannot even get a stable ADSL broadband as it’s without someone in BT corrupting it and then causing me several days of almost non-existent availability. Never mind incompetent staff (based…