bt complaint

BT Contact Details

We often get asked what is the BT complaint telephone number other than 150 or 151? So we went about exploring various forums to give you a list of BT contact numbers and BT complaints addresses. Below we’ve included useful BT…

Broadband issues

Submitted by Tony in November 2016 My broadband is pitifully SLOW, thats when i can get a broadband connection. Even the most basic of downloads takes an absolute age. I dont really bother anymore now. The service is so bad…

BT Engineers Not Turning Up

BT Engineers Not Turning Up

One of the most type of complaints we receive from BT customers is BT engineers not turning up for a booked appointment. A phone-line is very important for many people, especially the vulnerable and those with medical conditions. It’s high…

Furious Customer Complaint – BT Engineer No Show

Furious Customer Complaint – BT Engineer No Show

This BT complaint was sent in to us recently to share their frustration and problem received from BT.  Good Evening, I wish to complain IN THE STRONGEST POSSIBLE TERMS TO THE HIGHEST POSSIBLE AUTHORITY WITHIN BT. My complaint concerns reference number…

BT complaint over new broadband box danger

BT were in the news again this week after a resident complained that BT are putting public safety at risk after the installation of several superfast broadband boxes in Spalding. Rodney Marks said BT was lacking in “common sense” over the…

BT cause major broadband fault in village

BT cause major broadband fault in village

BT are the worst customer service broadband provider ever! I live in a small village called Gilfach Goch. BT has managed to decimate everyone’s Broadband service here with a area wide fault. They have killed off most people’s connections completely…

Phone line installation complaint

Phone line installation complaint

We’re a national construction company and have had MASSIVE issues with BT over the past 3 to 5 years (since the BT/Openreach split). We’ve seen average line installation times rocket from approx 20 days (in 2007) to around 90 days…