BT Broadband Complaints

BT cause major broadband fault in village

BT cause major broadband fault in village

BT are the worst customer service broadband provider ever! I live in a small village called Gilfach Goch. BT has managed to decimate everyone’s Broadband service here with a area wide fault. They have killed off most people’s connections completely…

Poor Communication and Customer Service

Poor Communication and Customer Service

Dear BT complaint, I would like to complain about recent problems with my broadband. Firstly I am still waiting for a communication re a refund as my standing order was not cancelled when I switched to BT infinity so I was paying…

No Broadband For 19 Days

No Broadband For 19 Days

Dear BT Complaints, I can honestly say that my recent experience of BT Broadband Technical Support has been the worst Customer Service experience of my whole life! This is a potted version of events. I lost my BT Broadband service…

No Customer Service from BT

No Customer Service from BT

We run 4 websites and Ebay using BT Business Broadband and Phone. For the past 3 weeks we have had poor Broadband with at times whole days unable to use the internet. Numerous Calls and numerous engineers on site and…

Broadband Price Hike

Broadband Price Hike

Dear BT Complaints I have been with BT for 40 years and more recently Broadband for about 8 years. My annual contract recently expired, although they did not send me a reminder to say that it had gone past the…