Bt broadband

Submitted by Matthew in November 2016 You have not been helpful at all have had problems for over 6 months and you owe me money. And you also keep saying you’ll call back but you call then I pick up …

Unavailable finer broadband

Submitted by Ian in November 2016 My post code is **** *** Why is it that only numbers 6 & 8 can not have fibre broadband whilst all the other house numbers with the same post code can? And some …

Broadband refund

Submitted by Tammy in November 2016 I moved to a new house almost 3 years ago I asked by about coverage for broadband in my area I told them I work from home (I have a online shop) and that …

BT Internet

Submitted by Suzanne in November 2016 For the last 4 week I have contacted BT about my broadband always going off and on, they have checked the line 3 or four times, they have apparently sorted the problem, today is …

Overcharges every month

Submitted by Kevin in November 2016 Hello, I have rang BT and spoke to several departments over the last 4 months but every time they try to help reduce my bill by amending how i have my phone setup – …

Internet

Submitted by Neil in November 2016 My internet speed is only 5.46mbps instead of the promised 17mbps this needs to be fixed or my router upgraded or I will be switching to a more reliable server.

Broadband activation

Submitted by Frankie in November 2016 i ordered my phone and infinity on the 23/10/16 and it was due to be activated on the 7/11/16, on the 8/11/16 when it wasnt active i phoned to find out why and was …

Broadband issues

Submitted by Tony in November 2016 My broadband is pitifully SLOW, thats when i can get a broadband connection. Even the most basic of downloads takes an absolute age. I dont really bother anymore now. The service is so bad …

BT phone broadband and sports tv

Submitted by Carl in November 2016 My parents who are in there late 70′ s have been with btfor 40 years with there house phone, I talked them in to getting broadband and but sports, package, when the packages arrived …

Broadband

Submitted by Kajisaki in November 2016 I have been try to install broadband and Cable TV at current place since OCT 14th. First order that I placed over the phone discussing 45 min and after somehow order was cancelled. I …