BT remain 1st in Broadband Market

BT has topped 4.7 million broadband subscribers, cementing its place as the UK’s biggest broadband provider, according to its latest quarterly results.

BT Broadband ( added 83,000 new customers in the last three months of 2008. “In the maturing broadband market, we remain the UK’s number one retail broadband provider with a customer base of 4.7 million,” said BT.
“We remain the UK’s number one retail broadband provider”

While the company also increased the number of subscribers to its digital TV service BT Vision and its wireless hotspot service BT Fon, overall BT Retail saw a 0.7 per cent drop in profits, due in part to a seven per cent fall in home phone call and line revenue.

BT Vision reached the 400,000 mark in the last quarter, up from 340,000, while BT Fon membership – which allows BT customers to share a secure part of their home broadband in return for access to other Fon hotspots – increased by nine per cent to reach 163,000.

The use of BT Openzone minutes nearly doubled compared to last year and “BT Openzone is now also available at more than 50,000 worldwide locations through roaming partners”.

The company also revealed plans to roll out its 21 Century Network, which allows BT and other providers to offer speeds of up to 24Mb, to 40 per cent of the country by April 2009.

Michael Phillips, product director, said: “BT is a trusted name for many consumers, but in these difficult times it’s doesn’t offer the best value for money.

“A lack of discounts or special bundled prices means that BT can’t always compete on price with the cheaper local loop unbundled (LLU) providers.

“Customers could save a packet by switching broadband to an ISP like O2 Broadband ( – which has an award-winning service and 20Mb broadband for less than £10 a month for existing customers – or TalkTalk Broadband ( – which offers some of the cheapest broadband deals on the market,” he concluded.

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