BT – Please send me my contract!!!

BT, I would like to complain about your customer service, I recently tried to obtain a copy of my contact which apparently I am not able to cancel without paying £75 I was told there is no way of having a copy of my contract by your customer service who were rude and did not seem to understand what I was saying.

I’m fed up with dealing with call centres that don’t understand complaints and are unable to help in any way.

I would like to be sent a copy of my contract so that I can know when it is due to end so that I can cancel with BT and use a company that actually care about customers , it would also be useful for a call centre to be based in the uk so that they are able to help.

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