Yet another business conned into signing up to website advertising service by BT Customer Street. This service by BT is well documented as being a total waste of money.
Dear BT Complaints
Oh dear, I fear my husband has been had! A confirmation letter arrived in this mornings post for a direct debit set up for BT Customerstreet. I hadn’t realised that my husband, who runs a small plumbing business, had entered into an agreement to pay £280 up front + £39.00 per month for 12 months for internet advertising.
He had recently had the opportunity to advertise high profile locally (all l his work is local, he has no intention of going “global” – infact heading the other way towards retiring have 40 years in the business) for a fraction of the cost, so I was surprised and horrified at what he had spent.
He is a “technophobe” so I was very surprised that he had been drawn in to this type of advertising, but I now realise he was the ideal “customer” for what appears to be complete sharks.
My immediate reaction on recieving the confirmation letter was suspicion so grabbed the lap top to search the net for his website, initially to see how easy it would be for potential customers to find his business and suspicions confirmed when I failed to find his site at all, but instead felt immediately sick to the stomach to discover BT Customer Street Complaints
Is there no way out of this quagmire? As we have only just received the confirmation letter, is there a way of stopping the direct debit now? The thought of paying out all this money for one year (and will there be further problems when cancelling the contract in a year’s time) is sickening.
Our daughter runs a very successfull nail bar, locally and although she has her own website. I will be immediately e-mailing her to warn her of this pitfall that she could so easily be sucked into. I feel really sorry for my husband, who after 40 years in the business, for the first time has been taken in by a conman – he is mortified.
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