BT Complaints Procedure

We (BT) are committed to providing the best service to our customers. However, sometimes things go wrong, and when they do, we want to put them right as quickly as possible. When a customer calls BT, an adviser will try …

BT – Worst Customer Service Award 2007?

My 3 month BT nightmare began in June 2007. We just moved into a new build house in Cornwall and simply wanted the new phone line set up and activated. Simple? No. In no way was this simple. We had …

About BT Complaints

All BT complaints on this website are shared with the 800+ BT customers that visit this website every day. All BT customer service complaints that are emailed to us we publish on this BT Complaints website. However, we must inform …