Telephone service

Submitted by Richard in November 2016 My telephone line has been dead since November 21st. Despite repeated assurances on-line, nothing has been done.

BT sport

Submitted by Dave in November 2016 No BT sport continuos since August 2016. 2 wall,adaptors sent One new hub sent. One remote hand set set. Two. Separate engineers sent. Loads of cables as welll. Lot of the work I was …

Endless struggle with BT

Our BT Broadband was suppose to be activated on the 10th of October 2016. Withou out explaining BT changed the date to the 20th. When the 20th came the Smart Hub had a flashing purple light, meaning that the broadband …

Reward card

Ive been trying to claim my reward card for 2 weeks now I was told that the reward company would phone me can you please sort out for me as this is a joke im just getting passed between different …

Poor poor broadband

Submitted by Allan in November 2016 Bt phone and broadband are very disappointing dropping off 3 to 5 times a day.

BT broad band installation

Hi, I am about to switch from Talktalk to BT… at first Bt book for installation last 11 of nov… it was move to other date.. wires from post to my house was installed but the inner part was not. …

Incorrect billing

Submitted by Karen in November 2016 Where do I start: have a direct debit in place for unlimited broadband and evening and weekend calla(never use landline everyone has a mobile) we only have it for the internet. I don’t want …

Rubbish left outside my house

Submitted by David in November 2016 Rubbish left by your workers outside 25arncliffe drive Ferrybridge. On 22 November 2016 have taken photos. Has they brush it all under my hedge for skilled workers disgracwful in my opinion just left a …

Phone and Broadband

Submitted by Robert in November 2016 I have had my services for almost 10 months now, and i am ontheup to 70mb broadband and phone line, for starters for the first 4 months thelandline never worked, after weeks of fighting …