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BT-Complaint

BT Contact Details

We often get asked what is the BT complaint telephone number other than 150 or 151? So we went about exploring various forums to give you a list of BT contact numbers and BT complaints addresses. We haven’t verified any of …


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bt-complaint-charges

Unfair BT Cancellation Charges

BT complaint we received today about a customer problem with unfair BT cancellation charges.. Dear Sir, Madam, I’ve just been told I have to pay £77 to cancel my BT contract. I’ve just moved to a new area due to …


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bt_openreach

BT OpenReach Complaint

This BT Openreach complaint was received today and highlights British Telecom’s lack of accountability for problems within the context of BT Retail and BT OpenReach. Dear Sir, I placed an order for a home move of my account I had …


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banner-contact-us

BT Complaint – Best Contacts To Get Your BT Complaint Resolved

One of the most frequently asked questions on this BT complaint forum is customers asking for a BT complaint contact number or address other than the contacts that BT provide using 150 or 151 numbers. We’ve read past BT complaints …


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BT CEO Gavin Patterson

The CEO of BT wants to hear your complaints

Great news! The CEO of BT, Gavin Patterson, says he personally wants to hear your complaints. And there’s anecdotal evidence that you’ll get a faster, more satisfactory result if you go straight to the top when you want something fixed. …


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bt-complaint-tips

Tips on how to complain to BT

The best way to get to the high level BT complaints department is to either write directly to the chairman or a member of the board. Or write to the address on the bill. Here is a list of useful …


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BT OpenReach

New Property BT Complaint – No Phone or Broadband

Contacted BT in November 2017 regarding a new house asked them to be our provider! They did a survey, all good and this will be straight forward. They told us contact them 6 weeks before the house is finished and …


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BT & Openreach Complaint

Why has it taken BT & Openreach 7 weeks to provide broadband?

I have eventually managed to get online it has been so stressful and I can’t believe that from my initial order 5th December 2018 to me getting online with BT 22nd January 2019 took your company 49 days ….. 7 …

BT Customerstreet Complaint – Be Careful!

Has anyone been approached by a company called BT Customerstreet? I have had many complaints (see below comments) that I would like to share. If you have dealt with them or have any comments, please comment? Dear Sir/Madam I have …