Because I live in country away from exchange the service I was receiving from BT was poor and most not able to provide a service .i complained on. Uterus occasions , even through my MP.
To no avail .on the advice of a BT engineer who said it could not be improved .i changed to air waves with a company called Zycom .i now have a service.
BT have tried to harass me for a bill for £208 for 18 months for a service I did not receive.
Solicitor involved and would love my day in court. But all they do is harass through debt collecting agencies.