Broadband speed paid for 15 receiving 1.2

Submitted by Chris in October 2016

I have been having problems with Bt for ages.. broadband speed paid for 15 receiving 1.2, paid to upgrade to fibre optic, between still waiting and receiving my phone and broadband have stopped working twice.

On hold to Bt from my mobile for hours (a joke) why should I put up with this??

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