Broadband fault

Submitted by Wendy in November 2016

After 3 weeks of an intermittent fault with BT I stayed in all day as was told an engineer was coming to fix it. The engineer never arrived. I phoned BT to chase it up and was told no engineer was booked and no fault is logged -despite one clearly showing on my login page with BT. I have now lost the will and I’m giving up with BT. So frustrated!!

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