Submitted by Zaibun in November 2016
I have been experiencing broadband connectivity issues on all my devices for two days. I have spoken to two different people who informed me there are no issues from the BT side.
Both suggested that my devices are the problem. Submitted a fault complaint on line and I have now been informed there is an issue with the ‘Retail Servers’.
It is incomprehensible and frustrating.
Why can’t BT give you a straight answer.
I pay £179 every quarter; for that amount of money you would expect a better service. I am serioulsy contemplating switching providers!