BT sport

Submitted by Dave in November 2016

No BT sport continuos since August 2016. 2 wall,adaptors sent One new hub sent. One remote hand set set. Two.

Separate engineers sent. Loads of cables as welll. Lot of the work I was told to set up myself. Been through to India about 20 times and also Glasgow as well.Lots of over 20 minute waits and also then being put through to wrong extensions and eventually the phone goes dead or am told another long wait.

Getting no where with what I consider a very very poor service. Any ideas please?

Comments 1

  1. Send the issue to BT CEO gavin.e.patterson@bt.com and your issue will be immediately escalated to executive support team.

    It would be good if he occasionally looked at his mails and saw the issues customers are facing.

    Also a post on BT Facebook seems to get a response

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