Submitted by Rob in November 2016
On going intermittent problem with my broadband for 3 weeks. Rang again last night, after an hour in the phone was told he had to go now because his shift was over.
Would have a call back day. Just had that call, lady said “do you currently have a problem, I said it’s fine at the moment.
She said ok thank you and hung up. Absolutely awesome customer service.