Tonight I am receiving less than 2 megs of data which is less than non fibre

Submitted by Paul in October 2016

I will start this with ‘ Contract obligations’;

What is the SLA within BT to answer a call ?

What is the minimum download speed for fibre broadband?

If you as a company are unable to meet your minimum obligation to your customers then YOU have failed…  BT has provided me more stress than service…  let me make this very clear – I want out of your contract, you are totally inept at providing anything to anyone and I’m sure YOU have invalid your contract to me by not providing a minimum service….  Tonight I am receiving less than two megs of data which is less than Sky, less than non fibre and this has been going on since the service started (on & off)…..

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