Are you at your wits end with BT?
Don’t worry, you’re not alone.
Like you, we got to the point of despair dealing with BT. We were powerless, frustrated and at the end of our tether – with nowhere else to go and certainly no sign of help from BT, we built this website. A place where frustrated BT customers could come and vent their anger, frustration and rage.
So welcome, you are now amongst friends who understand what you are going through.
Submit your complaint here. Make sure you let out all your frustration, don’t hold back, tell us your full BT story in all it’s frustrating detail.
After we promise you will feel a little better, you might get some support via the comments form from other frustrated BT customers and you never know, BT themselves might even place a comment.
Are you looking for a better deal?
We used to be frustrated BT customers like you.
After years of frustration and bad service we changed providers, and neither of us have ever looked back.
If you’re fed up with BT, and thinking about changing providers, then make sure you check out our independant review of the current ‘Top 3 Providers’ in the UK including their all important customer service ratings.
Our 2016 Recommended Provider is: Sky
Current Offer: FREE Broadband, Landline and £50 M&S Voucher for just £17.40 a month.View £17.40 Sky Offer
Transfer of account to a Split Billing arrangement via Post Office Ltd24th October 2016Submitted by Chris in October 2016 I have been running Burwell Farm Post Office for the last three years. It has a special line that is used for the Post Office data network and also Post Office counter telephone calls. ... Read More
A highly shocking service24th October 2016Submitted by Natasha in October 2016 From start to finish the service received from BT has been undeniably shocking. First Issue: The equipment for my self service package was incorrect, when contacting BT was I on hold for 15 minutes ... Read More
Very poor wifi signal (not able to see or work with smart tv, ipads, phone using wifi)24th October 2016Submitted by BIJU in October I am a new BT custmer, connected to BT from October 14th 2016. I am getting emails to activate my ID. I haven’t got any account number or not been registered yet. And whenever I ... Read More